Privacy Policy

Last updated: 1 June 2025

LennoxVillage respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services. We operate in compliance with the Protection of Personal Information Act (POPIA) and applicable international standards where relevant.

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and any messages you submit through our contact forms. We also automatically collect certain technical data, including your IP address, browser type, device information, and usage patterns via cookies and similar tracking technologies.

2. How We Use Your Information

Your data is used to respond to your enquiries, provide retirement community consulting and advisory services, improve our website, and send relevant communications if you have opted in. We may also use aggregated analytics to understand how visitors interact with our site.

3. Cookies and Tracking

Our website uses cookies for essential functionality and analytics. You can manage your cookie preferences through your browser settings. Third-party analytics providers may process anonymised data on our behalf.

4. Data Sharing and Third Parties

We do not sell your personal information. We may share data with trusted third-party service providers who assist with website hosting, email delivery, analytics, and form processing. These parties are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

You have the right to access, correct, or delete your personal data held by us. You may also request a copy of your data, withdraw consent at any time, or lodge a complaint with the Information Regulator. To exercise these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this policy or wish to exercise your privacy rights, please contact us:

LennoxVillage

6629 Bernard Ramp

Phone: 036-401-8645

Email: info@lennoxvillage.com

10. No Misrepresentation

LennoxVillage does not make misleading claims, create false urgency, or use fake endorsements. We are not affiliated with any government body or official institution unless explicitly stated. Any testimonials or case studies reflect genuine client experiences with their consent.

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